JCDM Home Builders
Architects - Designers - Builders - Remodelers

Client Care Warranty


Client Care Warranty
At JCDM Home Builders, we believe that truly exceptional customer service begins at the first phone call, continues through the span of a project, and then goes above and beyond.  The true measure of a company's integrity is how you are treated as a customer, long after your job is completed.

Our Premium Client Care Warranty demonstrates that JCDM Home Builders significantly exceeds the industry standard when it comes to standing behind our work.  The Premium Client Care
warranty also ensures that our trade partners are aware of the high standards and accountability JCDM Home Builders expects from them on every project.

The JCDM Home Builders Premium Client Care Warranty is one of the strongest in the nation. Our written warranty is a natural outcome of JCDM Home Builders's tenacious focus on customer satisfaction.  We do everything we can to ensure that your project runs smoothly and we keep you informed in detail throughout the remodeling process.  Our written warranty is a reminder that we will be there for you on that rare occasion when something unexpected happens.

This is a summary of what our Premium Client Care Warranty covers.  Full details are available when we begin working together, or upon your request.

10 Year Warranty:  You have hired one of the most reliable and respected design build firms in the nation.  We commit to producing high quality work that will stand the test of time.  JCDM Home Builders guarantees against latent defects in construction or workmanship for a period of ten (10) years after completion of your project.

4 Year Warranty:  JCDM Home Builders uses only BEST quality materials that a client’s budget will allow on all of our design build projects.  We commit to helping you if issues arise concerning materials used in your remodel.  JCDM Home Builders will supply you with any manufactured warranties from our industry partners at the time of completion.  Should a manufacturer need to repair or replace an appliance, manufactured component, equipment or material as per their warranty(ies), JCDM Home Builders will assist you with coordinating the process.


2
Year Warranty:  The average "one year expressed limited warranty" (also known as the "Fit and Finish Warranty") is an industry standard.  At JCDM Home Builders, we hold ourselves and our trade partners to a higher standard.  We double the time of the average warranty to TWO YEARS, another way to demonstrate our responsibility and accountability to you for every project we undertake.

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